Price Guarantee
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1. Best Price Guarantee
1.1. If you find the Airvita Pulse offered at a lower price by an eligible UK retailer before placing your order, or within 14 days of placing your order with us, we will match that price and beat it by £1.
1.2. Eligibility: The competitor's item must be identical (brand, model, colour, specification, new condition), in stock, available to the general public without codes/memberships, and sold by a UK retailer.
1.3. How to claim: Complete the claim form below including product links and supporting evidence such as photos. If approved, receive a unique discount code for checkout or a refund of the difference.
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2. Price Drop Guarantee
2.1. If the price of your purchased item drops on our website within 30 days of purchase, you can claim a credit voucher for the difference.
2.2. Eligibility: The exact same item, price shown on our site at time of claim, and when your claim is submitted via website form within 30 days with order details and evidence.
2.3. Refund: Equal to price difference.
2.4. How to claim: Complete the claim form below including product links and supporting evidence such as photos. If approved, receive a refund of the difference.
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3. What Both Guarantees Share
3.1. Exclusions (both guarantees): Pricing errors, clearance items, gift cards, pre-orders, non-UK retailers, marketplace/auction sellers, bundled offers or prices requiring codes/loyalty schemes.
3.2. Verification: We reserve the right to verify all claims and may request additional evidence.
3.3. Limitations: Best Price Guarantee applies to purchases made on our website only pre-purchase and within 14 days of purchase. Price Drop Guarantee applies to purchases made on our website only and within 14 days of the purchase. Cannot combine with other promotions unless stated. -
4. General Terms
4.1. We may amend, suspend or withdraw either guarantee anytime; valid claims follow terms at submission time.
4.2. Decisions are final. Fraudulent claims may result in order cancellation.
4.3. Nothing affects your statutory rights.